Quality Management System

 ISO 9001:2015

The certification of a Quality Management System, ensures that a company meets all the necessary requirements, determined by the international according to the standard ISO 9001: 2015. Mainly, the company is in harmony with the legislation, is organized and is interested in customer satisfaction.

The standard ISO 9001, links quality management with a process and methodology logging system to create an in-house control mechanism, with the ultimate goal of the expected quality at all stages of the business procedures.

In addition, it defines the criteria for implementing of a Quality Management System, enjoying global recognition, and covering all areas of business activity.

Το whom it is addressed

This system is aimed at small and large companies, or private and public organizations, operating in the secondary sector, but also at food service companies such as storage, distribution, wholesale and retail.

The benefits of certification

A company that implements a Management System, demonstrates that it applies the legislation and operates, according to specific procedures, which makes it more organized and able to deal with any failures and incorrect practices. The implementation and certification with a Management System, gradually reduces errors, increases customer satisfaction and consumer confidence, the reputation of the company, thus increasing its sales and profitability.

International Standard

This standard is Internationally recognized.

Certification process

The company interested in obtaining certification, initially sends the application for certification to the organization. After the signing of the contract, the Certification Body appoints the appropriate Audit team and schedules the inspection after consultation between the Body and the Company.

On the Initial Certification Inspection, which is carried out in two different stages, all the legal documents, the structure of the system you have developed and a sample of its implementation and documentation are checked at your company's premises. At the end of the initial inspection (both stages) and if no discrepancies/ non conformities are found, a certificate of compliance is issued.

The validity of the certificate will be three years. In addition to the initial inspection, two annual surveillance audits will be carried out to re-verify the compliance of the systems in place and already certified, based on the applicable standards and the certification body's certification regulation.

Indicatively the companies or bodies that can be certified concern the sectors:

Food:

Food production, industries & food warehouses, supermarkets, bakeries, confectioneries, butchers, restaurants, cafes, etc.

Agriculture/Manufacturing:

Production and/or processing units, manufacturing companies, warehouses, timber, milling products.

Accommodation:

Hotels, tourist accommodation, rooms to let, camping.

Health:

Hospitals, medical centers, suppliers of medical supplies.

Transport & Freight Management:

Passenger or cargo ships, warehouses.

Services:

Research and consulting services, dry cleaners, security services, recycling, energy management, medical services, medical devices, NGOs, IT, radio and media.

Σύστημα Διαχείρισης Ποιότητας

ISO 9001:2015

Η πιστοποίηση ενός Συστήματος Διαχείρισης Ποιότητας διασφαλίζει, ότι μια εταιρεία, πληροί όλες οι αναγκαίες απαιτήσεις, που καθορίζει το διεθνές πρότυπο ISO 9001:2015, εναρμονίζεται με τη νομοθεσία, είναι οργανωμένη και ενδιαφέρεται για την ικανοποίηση των πελατών της.

Το ISO 9001, συνδέει την διαχείριση της ποιότητας, με ένα σύστημα καταγραφής διαδικασιών και μεθοδολογίας, προκειμένου να δημιουργήσει ένα ενδοεταιρικό ελεγκτικό μηχανισμό, με απώτερο στόχο την προσδοκόμενη ποιότητα σε όλα τα στάδια λειτουργίας της επιχείρησης.